Start a deletion request
Use either available path:
- In the app, open User Center, Settings, then Delete Account and Data.
- Email contact@openmira.cc with the subject “Bright AI account deletion”.
Guest data that has not been synchronized can be cleared directly in the app without creating an account.
Verification
To protect the account owner, OpenMira may verify the signed-in account or ask the requester to confirm the phone number or Google account identifier associated with the account. Never send passwords, verification codes, API keys, or identity documents by email.
Data included
After verification, deletion includes:
- Account profile and authentication association.
- Grade, subjects, curriculum version, and managed learning profiles.
- Synchronized assessments, answers, grading results, mistakes, review history, and progress.
- Saved homework, question, and test-paper images.
- Saved AI conversations and generated learning records associated with the account.
Limited retention
Information required for fraud prevention, security, dispute resolution, or legal compliance may be retained only for the applicable period and then deleted or de-identified.
OpenMira will confirm receipt through the verified contact channel and provide a completion notice when processing is finished.